Your Privacy Matters

jl84 Privacy Policy

At jl84, we take your privacy seriously. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your own information. We believe you deserve full transparency – no fine print, no surprises.

Last Updated: January 1, 2026

Our Privacy Commitments

Six principles that guide how jl84 handles your personal information

Data Security First

jl84 uses industry-standard SSL encryption across the entire platform. Your financial details, login credentials, and personal information are transmitted and stored using secure protocols. We conduct regular security audits to identify and address vulnerabilities before they become a risk to your data.

No Selling of Your Data

jl84 does not sell, rent, or trade your personal information to third-party marketers or data brokers. Your data is used solely to operate and improve the jl84 platform, process your transactions, and comply with our legal obligations. That's it – nothing more.

You Control Your Data

jl84 players have the right to access, correct, and request deletion of their personal data at any time. You can update most of your account information directly from your profile settings. For data deletion requests or more complex queries, our support team is available 24/7.

Minimal Data Collection

We only collect the personal data that is genuinely necessary to provide you with a safe, compliant, and enjoyable gaming experience on jl84. We do not collect data speculatively or for purposes beyond what is described in this Privacy Policy.

Clear Retention Limits

jl84 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. When data is no longer needed, it is securely deleted or anonymised.

Transparent Updates

If jl84 makes material changes to this Privacy Policy, we will notify registered players via email or an in-platform notification before the changes take effect. We will never quietly update our privacy practices without giving you a chance to review what has changed.

Table of Contents

This Privacy Policy ("Policy") describes how jl84 ("jl84," "we," "us," or "our") collects, uses, stores, and protects the personal information of individuals ("you," "your," or "Player") who access or use the jl84 website, mobile platform, and associated gaming services (collectively, the "Platform").

jl84 is committed to protecting your privacy and handling your personal data with transparency, integrity, and in full compliance with applicable data protection laws, including the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations.

By registering an account on jl84 or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not use the jl84 Platform.

For the purposes of applicable data protection legislation, jl84 is the data controller responsible for your personal information collected through the Platform. As data controller, jl84 determines the purposes and means by which your personal data is processed.

If you have any questions about how jl84 processes your personal data, or wish to exercise any of your data subject rights, you may contact our Data Protection Officer using the contact details provided in Section 15 of this Policy.

jl84 collects the following categories of personal data from players and Platform users:

Category Examples Purpose
Identity Data Full name, date of birth, government-issued ID details Account registration, age and identity verification (KYC)
Contact Data Email address, Philippine mobile number, residential address Account communications, support, regulatory compliance
Financial Data GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank) Processing deposits and withdrawals in PHP
Transaction Data Deposit history, withdrawal records, game wager history, bonus usage Account management, fraud prevention, regulatory reporting
Technical Data IP address, device type, browser type, operating system, session data Platform security, fraud detection, service optimisation
Usage Data Pages visited, games played, time spent on Platform, click patterns Platform improvement, personalisation, responsible gaming monitoring
Communications Data Live chat transcripts, support emails, feedback submissions Customer support, quality assurance, dispute resolution
Sensitive Data: jl84 does not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by law (for example, information related to responsible gaming self-exclusion requests).

jl84 collects your personal data through the following means:

  • Direct interactions: Information you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
  • Automated technologies: Technical and usage data collected automatically when you access the Platform, including via cookies, web beacons, log files, and similar tracking technologies.
  • Third parties: Identity verification and fraud prevention data from KYC service providers; payment confirmation data from GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors; and analytics data from platform analytics tools.

jl84 processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:

  • Contractual necessity: Processing required to register your account, process transactions, and deliver the gaming services you have requested.
  • Legal obligation: Processing required to comply with anti-money laundering (AML) laws, know-your-customer (KYC) requirements, tax obligations, and regulatory directives applicable to online gaming operators in the Philippines.
  • Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement, where such interests are not overridden by your data protection rights.
  • Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

jl84 uses your personal data for the following purposes:

  • To create, verify, and manage your jl84 player account.
  • To process deposits and withdrawals in Philippine Peso (PHP) via your chosen payment method.
  • To verify your identity and age (21+) in compliance with Philippine gambling regulations.
  • To detect, investigate, and prevent fraud, money laundering, and other illegal activity.
  • To monitor gameplay for responsible gaming purposes and apply protective measures where necessary.
  • To provide customer support and resolve disputes.
  • To send you transactional communications such as deposit confirmations, withdrawal notifications, and security alerts.
  • To send you promotional communications about jl84 offers and new games, where you have opted in to receive such communications.
  • To improve the jl84 Platform through analytics, A/B testing, and user experience research.
  • To comply with our legal and regulatory obligations as an online gaming operator.
Marketing Opt-Out: You may opt out of marketing communications from jl84 at any time by updating your notification preferences in your account settings or by contacting our support team. Opting out of marketing will not affect transactional or security-related communications.

jl84 does not sell, rent, or trade your personal data to third parties. We may share your data with the following categories of recipients only where necessary and on a strictly need-to-know basis:

  • Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely to process your financial transactions.
  • Identity verification providers: Third-party KYC and AML compliance service providers engaged to verify your identity and screen for financial crime risk.
  • Technology service providers: Cloud hosting, platform infrastructure, and analytics providers who process data on our behalf under strict data processing agreements.
  • Regulatory authorities: PAGCOR and other Philippine government agencies, law enforcement bodies, or courts where disclosure is required by law or regulatory directive.
  • Professional advisers: Legal counsel, auditors, and insurers where necessary for the operation of our business.

All third parties with whom jl84 shares personal data are required to handle that data in accordance with applicable data protection laws and are prohibited from using it for any purpose other than the specific service they provide to jl84.

jl84 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyse usage patterns, and support our security and fraud prevention systems. The following types of cookies are used:

  • Strictly necessary cookies: Essential for the Platform to function. These cannot be disabled without affecting core functionality such as login sessions and security features.
  • Functional cookies: Remember your preferences such as language settings and display options to personalise your experience.
  • Analytics cookies: Collect anonymised data about how players use the Platform to help us improve performance and user experience.
  • Marketing cookies: Used to deliver relevant promotional content. These are only set with your explicit consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jl84 Platform.

jl84 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:

  • Account and identity data is retained for a minimum of five (5) years following account closure, in compliance with AML and KYC regulatory requirements.
  • Transaction records are retained for a minimum of five (5) years as required by Philippine financial regulations.
  • Customer support communications are retained for three (3) years for quality assurance and dispute resolution purposes.
  • Marketing consent records are retained for the duration of your account and for two (2) years following account closure.

When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, jl84 will securely delete or anonymise that data.

jl84 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

  • SSL/TLS encryption for all data transmitted between your device and the jl84 Platform.
  • Encryption of sensitive data at rest, including financial information and identity documents.
  • Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
  • Regular penetration testing and security audits conducted by independent third parties.
  • Multi-factor authentication options for player accounts.
  • Continuous monitoring of the Platform for suspicious activity and potential security incidents.
Data Breach Notification: In the event of a personal data breach that poses a risk to your rights and freedoms, jl84 will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act of 2012 and its implementing rules.

Under the Data Privacy Act of 2012 and applicable regulations, you have the following rights with respect to your personal data held by jl84:

  • Right to be informed: The right to know how your personal data is being collected and processed – which this Policy fulfils.
  • Right of access: The right to request a copy of the personal data jl84 holds about you.
  • Right to rectification: The right to have inaccurate or incomplete personal data corrected.
  • Right to erasure: The right to request deletion of your personal data, subject to our legal retention obligations.
  • Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
  • Right to data portability: The right to receive your personal data in a structured, commonly used format where technically feasible.
  • Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data protection rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 15. jl84 will respond to all verified data subject requests within thirty (30) days of receipt.

The jl84 Platform is strictly intended for individuals aged 21 years and above, in accordance with Philippine gambling regulations. jl84 does not knowingly collect personal data from individuals under the age of 21.

If jl84 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the jl84 Platform, please contact our support team immediately.

The jl84 Platform may contain links to third-party websites or services. This Privacy Policy applies solely to the jl84 Platform and does not cover the privacy practices of any third-party sites. jl84 is not responsible for the content or privacy practices of external websites and encourages you to review the privacy policies of any third-party sites you visit.

jl84 reserves the right to update or amend this Privacy Policy at any time. Where changes are material, jl84 will provide reasonable advance notice to registered players via email or an in-platform notification. The updated Policy will be published on this page with a revised "Last Updated" date.

Your continued use of the jl84 Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you must cease using the Platform and may request account closure.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by jl84, please contact our Data Protection Officer:

Email: [email protected]

Our support team is available 24 hours a day, 7 days a week. Written data subject requests will be acknowledged within 5 business days and resolved within 30 days.

Play with Peace of Mind

Your Data is Safe at jl84

Now that you know how jl84 protects your privacy, join thousands of Filipino players enjoying safe, secure, and exciting gaming. 21+ only. Please play responsibly.

Create Your jl84 Account